Upon completing this quest, you will:
- Understand the proper structure of a medical record
- Know the role of the each of the components of a properly structured medical record
- How these things impact the perceived value of a claim
This will empower you to improve your ability to better understand, evaluate and negotiate medical claims of injury.
Rob’s 30+ years of experience in claim reviews and analysis, in-depth understanding of the intersection of medical, legal and policy aspects of claims and his tenacity to produce positive outcomes for customers is the reason our customers continue to refer challenging and high exposure claims to TPN.
Rob is a thought leader on claims management and forensic review and analysis, and is often sought out to speak at leading industry conferences and trade shows, including International Association of Special Investigation Units (IASIU), Insurance Fraud Management, as well as Specific Training Seminars for CE credits required of licensed adjusters.
Insurers and corporations frequently request consultative services and training from Rob to help them streamline their claims management process, train claims representatives to identify cases that need forensic analysis early in the process, and improve executive management’s knowledge of key aspects of effectively resolving complex and high exposure medical claims.
Rob earned a Bachelor of Science degree from University of Massachusetts at Amherst, Isenberg School of Management.
- 7 Levels
- Coaching By Robert
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